Sticking to treatment
Our behavioral research uncovered ten reasons why elderly patients fail to adhere to a regime of prescribed supplements – and proposed ways to turn things around.
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1,4 mln
people in the Netherlands work evening- and nightshifts
The Dutch eat way too much salt and in the long run this leads to kidney problems. The Dutch Kidney Foundation tries in many different ways to combat this unhealthy behavior, but also sees how difficult it is for people to change their eating behavior that they have been displaying for years. The Dutch Kidney Foundation therefore wondered during which life moments people are most receptive to changes in eating behavior and how they can respond to this.
We asked a diverse group of people to complete small assignments for a week and answer questions about their eating habits. Through their answers and photos, we got a first impression of their behavior and helped them think about defining moments in their lives when habits were formed. We then invited a selection of the group for an online in-depth interview. Through our self-developed methods, like deep need discovery, we learned about their values and needs regarding food.
We identified the life moments when people are most receptive to behavioral change, such as changes in the composition of the household and irregular working hours, important moments to which the foundation can respond even better. We mapped out which needs and dilemmas play a role during these moments and how best to respond to them using the right strategies, in terms of communication, interventions, information, channels. The insights from this research helped the Dutch Kidney Foundation to give their annual campaign even more focus and to stimulate even better the shift towards a Healthy Generation.
25 years of working in shifts harmed my body.
– Respondent (64)
I neglected everything, didn’t clean, didn’t cook food, I felt so miserable after the divorce.
– Respondent (67)
The expertise we used for this project
Doing the right thing is harder than it looks.
We work for diverse clients: from multinational companies to local partners
Our behavioral research uncovered ten reasons why elderly patients fail to adhere to a regime of prescribed supplements – and proposed ways to turn things around.
Read more
People with the metabolic condition PKU need to follow a strict diet and treatment their entire lives. We researched their needs and found new ways to motivate and support them in this challenge.
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